Future: Mobile 2011 – the Rutberg event at the St Regis in San Francisco opened with an interesting discussion amongst Twitter, LinkedIn, Skype and Groupon. For me, the key point of the discussion was an observation about one of the key differences between the iOS and Android business ecosystems – monetization.
Although some of these services, such as LinkedIn, do not (yet) pursue monetization on mobile, there was a broad consensus that the key challenge for Android is monetization; whatever the numbers say, Android customers are currently much less prone to spending money on mobile apps and services, and that’s a key challenge for this mobile business ecosystem.
Indeed, with the move to HTML5, these challenges may increase. Despite their limitations – such as the horrendous merchandizing of the Android Market – there is at least a clearly defined and well established path to market; this is not yet defined for HTML5. OK, so this may be a forlorn hope, but can we learn from these challenges with native apps, and do a much better job?
Here is a fascinating graphic showing how age affects the likelihood that a household has wireless only coverage, and how that pattern has evolved over time. It shows three effects:
younger households are much more likely not to have wireline service
regardless of age, the proportion of households without wireline services is rising rapidly – it’s not just households without wireline getting older
the rate at which the proportion of households without wireline is rising fastest amongst younger households
One of the key themes we're focused on at the moment is the multilateral asymmetric contest amongst major platform players (Apple, Google, Microsoft and Nokia in particular), device vendors (Apple, RIM, Nokia, Samsung, Sony Ericsson, LG, Motorola, HTC in particular), service providers (Google, Apple, Amazon in particular) and network operators (Verizon, Vodafone, FT Orange and so on). There's some interesting data from Silicon Alley Insider illustrating the size of the stakes...
The cash resources of some of the major players
While the numbers are interesting, I have to confess I hate the graphic... It looks like an area chart, but it's actually a line chart. Tufte's head would explode...
And I'd love to see the analysis extended to include Nokia, RIM, Samsung and so on. And in this context, who cares about Intel, other than ARM and Qualcomm?
Moe Kelley | Tuesday, December 22, 2009 at 11:45AM
I saw this at the gas station yesterday; I suppose they have one at every gas station:
Air is free, but water isn't
It struck me that at one time or another someone may have thought they would make money from air. Or clearly, that they were monetizing this device in some other way. For instance, by attracting customers from the station across the street that didn't have free air. But now all the gas stations have this service, so no one makes any money from it even in an indirect way.
It's also interesting that air is free, but water is expensive at the gas station. In fact, water is more expensive by the gallon than gasoline!
We've been thinking a lot lately about why some things are free and some things are expensive - and, in particular, why so many more things are becoming free. Technological progress, asymmetric competition, and open innovation are relentlessly driving costs down and capabilities up. A prior post pointed out the innovation trajectory of processors, storage costs, and bandwidth.
Asymmetric competition is when competing players have very different motivations and are happy to destroy each others economics in order to chase these goals. For instance, Google has been going along merrily, annihilating the value propositions of email, watching videos, smartphone operating systems, office productivity applications, and mobile navigation all in the name of capturing more eyeballs and clicks for advertising. These are all areas where people once spent billions of dollars.
A recent video I saw of an NEC product under development brought this all home to me, and it is worth looking at more closely. NEC appears particularly blind to the power of open innovation - leveraging the achievements of others and the vast army of technologists and developers moving forward at breakneck speed in a wide-variety of areas. Instead of building on the best of what is available, they appear to be developing something proprietary and from scratch.
Well, at first it seemed like a cool idea. Two users with glasses. One user speaks in, say, Japanese, and then the other can see the words in English projected on the lens of the glasses. Wouldn't it be great if you could go anywhere and have the world translated for you like this?
The system has two glaring problems, however:
The price - NEC is targeting a price of around $83,000, making it barely competitive with hiring a full-time human translator
The clunky hardware - the current lab version of this is so geeky and clunky as to be completely ridiculous and impractical at any price
Of course, NEC plans to bring the price down with volume. And I am sure that they will be investing to make the glasses nicer and more like "regular" glasses. Unfortunately for NEC, they seem to be investing a lot of money in things that might not matter that much (like wearable computing) and competing against an avalanche of free stuff that likely will.
The universal translator has five key elements:
Five elements to make a universal translator work
First, we have the device itself. The concept of a wearable, glasses-based system is intriguing and sexy. The reality, however, is horribly expensive, clunky and a long, long way from ready for mass market appeal. Also, why have a specialized device for translation? Wouldn't the use case be nearly identical if you presented the translation on an iPhone or Android device or even better if you text-to-voiced it to a blue tooth earpiece? These technologies are here today and effectively free for this service.
Then we have some part of the service working in the cloud. Sounds good, but don't expect to charge extra for this.
Then we have voice recognition. Similar to the device, don't we have armies of developers working on this problem in other fields? Won't voice recognition just improve on its own and not require NEC to spend much time or money on this element? Eventually, there will be a voice recognition piece that can be bought off the shelf and work well enough. It won't cost $83,000 and won't contribute to NEC's value creation. Windows 7 has apparently made some strides in this area.
The translation itself. This has to be the secret sauce, right? But once I have it in text I can already go to Google and translate it for free. Any language into any other language. No, it isn't perfect, but is it good enough to avoid paying much? Or do I want the $83,000 version? Probably good enough.
Presentation of results of the translation. This is a solved problem, very easy in either text format or voice.
So, what is NEC basing it's pricing strategy on? And when are they planning to come to market? Based on this quick and dirty analysis, we should have a free app on iPhone within a year or so (if there isn't one already!).
I guess this means translation is more like air than water.
Michael Davies | 
